As an Associate Customer Care Representative your role is to provide excellent customer service. You will process customer orders, handle inquiries, and resolve basic problems to ensure customer satisfaction. Primary Responsibilities Responding to basic inquiries via phone, email, and/or chat in a timely and professional manner. Providing customers with basic product and

Develops a global vision for the Synrad Quality System which focuses on customers, continuous improvement, growth and profitability. Successfully represents Synrad when addressing key customer quality issues. Ensures effective, timely communication and complete problem resolution. Develops and implements a quality organization structure that supports strategic initiatives

Able to read, understand, and adhere to work instructions, BOMs, and assembly drawings Usage of hand tools properly and safely Mechanical assembly of product within acceptable quality and output levels Soldering of cables, wires and through hole devices within acceptable quality limits Inspect product and properly identify non conformances Properly operate pass/fail test

Initial Learnings (1 2 years) Mechanical Assembly Optics Assembly and pre alignment Laser Tube Processing Electronic Assy RF Tuning Laser Alignment Laser Testing Quality Control Advancing Learnings Manufacturing process documentation Problem solving Continuous improvement best practices Conducts experimental tests and computer simulations. Collects and documents accurate

The Manufacturing Controller is the factory finance & accounting leader for the Bedford, MA site. The primary job responsibility of this role will be to support factory operations as a day to day finance & accounting business partner; support ongoing factory operations with reporting, variance analysis, and problem solving; drive improvements to factory operations & profi

People & Talent Management Develop and mentor direct reports and team members to reach their next career goals and to increase understanding of customer expectations and operating environments. Continue to build and develop a highly engaged, high performing, growth oriented organization. Ensure the team is doing the right things (focusing on the critical few) and doing th

The Accounts Payable & Receivable Specialist position is responsible for reviewing invoices for accuracy and completeness accounts receivable and credit collection activities in the company. The position also requires sorting documents by account name or number and processing the invoices for payment. Process, verify, and print accounts payable checks. Job Responsibilitie

We are seeking an experienced PLM administrator and configuration administrator to join our dynamic IT team. The ideal candidate will play a crucial role in designing, implementing, and overseeing solutions within the Arena (PLM tool) space, ensuring that our technology infrastructure aligns with business objectives and delivers optimal performance. As a PLM administrator

included Selling solutions to customers by analyzing needs, recommending solutions, providing technical support and product information. Collaborating with cross functional teams to achieve sales goals and drive key company initiatives. Analyzing data and developing a strategic approach for the industry and the offered solutions. Managing and negotiating contracts, pricing

and Primary Responsibilities Market Research Conduct primary and secondary market research with a focus on the medical diagnostic segments to identify trends, opportunities, and potential areas for product improvement and segment expansion. Supporting our Product Managers, collaborate with internal teams, including engineering, marketing, and sales, to define and prioritiz

This job is responsible for the assembly of a variety of finished products or sub assemblies with small, light, or medium weight parts following standard procedures. Primary Responsibilities Use magnifying devices to assemble and solder small assemblies. Perform incidental mechanical assembly. Refer to drawings, diagrams, or blueprints as guide for performing assembly tas

The ideal candidate will possess significant experience in the development, implementation and improvement of applicable ISO quality systems and have the ability to drive compliance to ISO standard upgrades. This individual will work across the Apex site with cross functional groups to develop and maintain effective processes. The Quality Systems Manager will implement an

The Key Account Manager (KAM) is responsible for managing contracts, pricing, and the overall account strategy to defend and profitably grow Novanta business. You will indirectly manage teams to support existing business and win new business. The successful KAM will work closely with our customer's procurement, engineering, quality, and commercial personnel. Your top focu

The Key Account Manager (KAM) is responsible for managing contracts, pricing, and the overall account strategy to defend and profitably grow Novanta business. You will indirectly manage teams to support existing business and win new business. The successful KAM will work closely with our customer's procurement, engineering, quality, and commercial personnel. Your top focu

Placing purchase orders and ensure timely delivery of products. Negotiating prices, terms and conditions with suppliers. Assisting in the development of annual purchasing plans and budgets. Monitoring inventory levels and ensuring timely delivery of goods. Maintaining positive relationships with suppliers and effectively resolving any issues that arise. Request quotes fro